Privacy Policy
How we collect, use, and protect your information
Last Updated: August 14, 2026
Beacon Towing Service 1 Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our towing and roadside assistance services or visit our website.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (phone number, email address, mailing address)
- Vehicle information (make, model, year, color, license plate number, VIN)
- Location information (vehicle location, pickup and delivery addresses)
- Payment information (credit card details, billing address)
- Insurance information (for accident recovery services)
- Communication records (calls, messages, and correspondence)
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Device information (browser type, operating system, device type)
- Log data (IP address, access times, pages viewed, referring URL)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing towing and roadside assistance services
- Processing payments and transactions
- Communicating with you about services, updates, and inquiries
- Sending service reminders and promotional communications (with your consent)
- Improving our services and website functionality
- Complying with legal obligations and resolving disputes
- Protecting our rights and ensuring safety
3. Third-Party Access
We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist us in operating our business, such as payment processors, towing equipment suppliers, and IT service providers.
- Insurance Companies: When providing accident recovery services, we may share necessary information with insurance providers for claims processing.
- Repair Facilities: When transporting your vehicle to a repair shop, we may share relevant information with the facility.
- Legal Requirements: We may disclose information when required by law, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records and transaction data are typically retained for a minimum of seven years for accounting and legal purposes. You may request deletion of your data, subject to certain exceptions.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Deletion: You may request deletion of your personal information, subject to legal retention requirements.
- Objection: You may object to certain processing of your information, including marketing communications.
- Data Portability: You may request a copy of your data in a portable format.
- Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
To exercise these rights, please contact us using the information provided below.
7. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. For more information, please see our Cookie Policy.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Beacon Towing Service 1 Inc.
5571 NW 84 AVENUE
DORAL, FL 33166
Phone: +1 (720) 212-9907
Email: info@beacontowingservice1.com